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PLEASE READ OUR POLICIES & FAQ SECTION BELOW

Policies

scheduling

Hospital Massage must be requested online before 5:30pm for same night and for next morning appointments. We currently service Swedish Medical Centers; Ballard, First Hill and Issaquah. If you are at another hospital location, please contact us to find out if we can see you.

Please book your Home Massage 24 hours in advance.

We do our best to accommodate all clients and may ask to shift your appointment time slightly to do so.  Our therapists are not on site, but rather travel to you. All services are subject to therapist availability.   

renew for two services 

Renew For Two sessions are for Hospital clients only. Any other sessions may be booked for Home Massage family members.  30 minute Home Massage can only be ordered when booked with another session.

cancellations / changes 

Our call service does not cancel or change appointment times. Changes to your appointment can be made via your Mind Body confirmation email. Cancellations one hour or less before the appointment time are charged 50% of the service cost unless under medical advisement. A 15 minute break during the massage is allowed to attend to baby. The session may need to be abbreviated if more time is needed for a break.  In that case, you will be charged for the approximate time spent on your massage.  Bed-rest cancellations may be made at any time under medical advisement.

payment & gratuity

We take your credit card info when you schedule your appointment to hold your spot.  A 3% credit card fee is added when your card is charged. The card is not run until after your service has taken place. You will receive an email receipt when we run your card. Our therapists currently accept their own tips independent of your massage charge.  They accept cash or check.

FAQ

gift certificates

Click the button at the top of this page to fill out our gift form.  We'll email a digital gift certificate to the recipent or send a certificate in the mail.  Certificates come with our menu and instructions on how to schedule. 

our massage therapists

Our licensed massage therapists are female, highly qualified and trained to work specifically with the pre and postnatal body and other clients who are compromised. We hire therapists who are dedicated to this passion-based work.  They honor their clients and the sacred space of their home or hospital room.

massage table & positioning

Hospital massage takes place in mom's recovery bed. We can work on her back in a side-lying position if she's comfortable rolling by herself.  For the Renew For Two massage, we work on a family member in a massage chair that we bring into the room.  Home massage therapists bring a massage table and their own supplies.  Home massage requires enough space in your home to move around all sides of the massage table.

post-partum health benefits

Massage is safe for new moms anytime after delivery as long as she is comfortable.  Our massage has been shown to aid in lactation, deepen sleep, reduce stress and anxiety, help with pain, and decrease swelling.